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Tariffs & Fine Print Guide

Are you overpaying for power? Probably — but not for the reason the ads say.

The DMO and VDO are a government price safety net — a maximum-price reference, not the cheapest deal. If you’re on a standing offer or a plan priced above that reference, you’re likely overpaying. But the honest catch is that comparison-site “save $X” and “big discount” headlines are often measured off an inflated base rate. The real move: read the actual cents-per-kWh and daily supply charge, not the discount. Checking is free, quick and doesn’t interrupt your supply.

Reviewed by the Mission Green Energy Team · Updated July 2026

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Are you overpaying
for electricity?

Short answer: if you’ve never switched, or you’re on a standing offer, probably yes — and it costs nothing to find out.

The fastest honest check: pull out your latest bill, then run it through the free government tool — Energy Made Easy (most states) or Victorian Energy Compare (Victoria). It takes a few minutes and shows where your plan sits against the reference price.

What the DMO and VDO
actually are.

Two different safety nets, set by two different regulators, reset on roughly the same day each year.

Most of the NEM

The DMO (AER)

The Default Market Offer is set by the Australian Energy Regulator for households and small businesses in New South Wales, South East Queensland and South Australia. It’s the price cap on standing offers, and the reference price all other market offers in those regions are compared to.

Victoria only

The VDO (ESC)

In Victoria the DMO doesn’t apply. Instead the Essential Services Commission sets the Victorian Default Offer — the maximum a retailer can charge on a standing offer, and the comparison price for judging other plans.

Reset yearly

Updated ~1 July

Both are reset each year, taking effect around 1 July. Prices move up or down by state, network and household, so any single figure you read has a shelf life — always confirm the current number at the source.

Not everyone is covered: the DMO and VDO only apply in the National Electricity Market. Western Australia and the Northern Territory are separate and use their own arrangements, so this reference-price framework doesn’t apply there.

‘Discount off what?’
The headline that hides the rate.

A ‘30% off’ sticker means nothing until you know 30% off what number.

Rule of thumb: ignore the big number in the ad. Read the offer as a percentage of the reference price, and read the c/kWh and daily supply charge. If a retailer won’t make those easy to find, that’s the answer.

How to tell if you’re
actually overpaying.

You don’t need a spreadsheet — you need your last bill and the free government tool.

Step 1

Find your rates

On your bill, locate your c/kWh usage rate(s) and your daily supply charge. These two numbers decide almost everything — not the discount banner.

Step 2

Run the free tool

Enter them into Energy Made Easy or Victorian Energy Compare. See where you sit against the reference price and the cheaper plans available now.

Step 3

Compare like for like

Judge each option on its reference-price percentage and its real rates. A smaller discount off a lower base can beat a bigger discount off an inflated one.

If you have solar,
compare two numbers, not one.

Chasing the highest headline feed-in tariff is the classic solar mistake.

A high feed-in tariff paired with a high usage rate is a common trap. Model the whole plan against your real import/export split — the free comparison tools include solar tariffs and can do this for you.

Switching is free,
fast and doesn’t cut your power.

The part that stops most people is the part that barely exists.

Not sure whether your plan, your solar or your meter is the real problem? Our team will read your bill with you, no obligation — book a free, honest assessment and we’ll point you at the free government tools even if the answer is ‘just switch, you don’t need us’.

So — are you
overpaying, and what now?

Here’s the call we’d give a friend, in order.

Want a second pair of eyes? Get a free, no-obligation assessment and we’ll help you read your bill honestly — including ‘just run the free government tool and switch.’ See our public honesty record for how often our advice is ‘you don’t need us.’
Get a Free, Honest Assessment →

The default offer
— your questions, answered.

No. The Default Market Offer (DMO) is a government price safety net set by the Australian Energy Regulator for households and small businesses on standing offers in New South Wales, South East Queensland and South Australia. It also acts as a reference price that other market offers are compared against. Because it is a maximum-price cap rather than a competitive deal, most market offers sit below it. So if you are on a standing offer at the DMO, you are likely overpaying compared with the cheaper plans available. Retailers must also tell you on the front page of your bill, at least every 100 days, if they can offer you a better deal, which is a strong signal to check.

They are two versions of the same idea set by different regulators. The Default Market Offer (DMO) is set by the Australian Energy Regulator and applies in New South Wales, South East Queensland and South Australia. In Victoria the DMO does not apply; instead the Essential Services Commission sets the Victorian Default Offer (VDO), which is the maximum price a retailer can charge on a standing offer and a comparison price for judging other plans. Both are reset each year, taking effect around 1 July. Neither applies in Western Australia or the Northern Territory, which are outside the National Electricity Market and use separate arrangements.

Because a discount is only meaningful once you know what it is measured against. A retailer can advertise a large percentage off an inflated base rate or standing-offer rate, and that can still cost more than a smaller discount off a genuinely low base rate. The honest way to compare is to look at how each offer compares to the reference price as a percentage, then check the two numbers that actually build your bill: the cents-per-kWh usage rate and the daily supply charge. Retailers are required to state their offer against the reference price, which gives you one common yardstick across every plan rather than a marketing headline.

Use the free, independent government comparison tools with your latest bill in hand. Energy Made Easy, run by the Australian Energy Regulator, covers New South Wales, Queensland, South Australia, Tasmania and the ACT and takes less than three minutes. Victorian Energy Compare, run by the Victorian Government, includes every generally available electricity, gas and solar tariff in the state. Enter your actual usage rate and daily supply charge, then see where your plan sits against the reference price and the cheaper plans on offer. Focus on the usage rate and daily supply charge rather than the headline discount, because those two numbers decide most of your bill.

Compare the usage rate and the feed-in tariff together, not the feed-in tariff alone. A plan can advertise a high feed-in tariff, which is what you are paid for exported power, while carrying a high usage rate for the power you buy. Because most households still import more than they export, chasing the highest headline feed-in tariff can leave you worse off overall. Weight both numbers to how much power you actually import versus export. Note that Victoria no longer sets a minimum solar feed-in tariff, so the figure is up to the retailer. The free government comparison tools include solar tariffs and can model the whole plan for you.

No. Switching is free and quick, and there is no interruption to your supply. Once you choose a new plan the new retailer handles the change, and no one needs to visit your home. In Victoria, people who used the government comparison tool across 2025 saved on average $170 by switching (the latest published figure), and the change typically completes within days. Check for any conditions on a fixed-benefit or fixed-term plan before you switch, although many market offers have no exit fee. Because the reference price resets each 1 July and retailers reprice, it is worth running the free comparison tool again around July each year rather than only once.

Where these figures come from.

Prices and percentages vary by state, network and household and reset each 1 July — confirm the current figures at the source before you decide.

Not sure if you're overpaying?

Book a free, no-obligation assessment and we'll read your bill with you honestly — and point you to the free government comparison tools, even if the answer is you don't need us at all.

Book Free Assessment →