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Reference · Recalls & Safety Warnings

Solar, battery & hot-water recalls: the check-your-system list.

Every current major Australian recall relevant to home energy hardware, in one place — home batteries, inverters, DC isolators, heat pump hot water and EV chargers. For each one: what's affected, the risk, the free fix, and the official listing so you can verify it yourself. Every entry on this page was checked against productsafety.gov.au, and the whole list is dated — because a recall list you can't trust is worse than no list at all.

Compiled by the Mission Green Energy Team · Verified against productsafety.gov.au as at 29 July 2026

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A recall is the system
working — not failing.

Before the list: a recall means a fault was found, published, and is being fixed for free. The genuinely dangerous system is the one nobody's checking — the orphaned install whose owner never hears about the notice.

Battery recalls:
the three that matter.

Three battery recalls are live on the ACCC database as at 29 July 2026 — including one that hides inside eight other brand names. All three have free remedies. Check the serial, not just the logo.

RecallWhat's affectedThe riskThe remedy (free)
LG ESS batteries
PRA 2022/19550 · listing dated 29 Sep 2023
Official listing →
LG RESU 3.3 / 6.5 / 10 / 13, RESU7H Type-R, RESU10H (Type-C, Type-R) + rebadged: SolaX Power Station & X-Cabinet, Opal Storage, Redback SH5000, Red Earth Sunrise & Drop Bear, Eguana Evolve, VARTA Pulse Neo. Cells made 21 Jan 2016 – 28 Mar 2017 and 14 Sep 2018 – 30 Jun 2019.Batteries may overheat and catch fire; property-damage incidents have occurred.Free replacement, or removal with full refund, plus compensation for higher power bills while switched off. Serial checker at lgessbattery.com; LG 1300 677 273, SolaX/Opal 1300 476 529.
Tesla Powerwall 2
PRA 2025/20611 · 16 Sep 2025, updated 13 Apr 2026
Official listing →
A subset of Powerwall 2 units sold 1 Nov 2020 – 23 Aug 2025 containing certain third-party battery cells. Powerwall 3 is not included.Cells may fail and overheat; some units have experienced smoking or flames with minor property damage.Tesla remotely discharges affected units as a precaution, then replaces them free; compensation for lost savings considered case by case. Check the Tesla app; 1800 958 369.
Sigenergy SigenStor EC
PRA 2025/20703 · 19 Nov 2025
Official listing →
SigenStor EC 8.0 / 10.0 / 12.0 kW SP AU single-phase energy controllers with quick-connect AC plugs, sold 4 Mar 2025 – 18 Nov 2025. Three-phase units not included.AC plugs may overheat and become damaged, posing a fire risk. No property damage or injuries reported at publication.Interim firmware update, then a free replacement unit with an updated AC plug and an extra 2-year warranty. Retailer or Sigenergy arranges it; sigenservice.au@sigenergy.com.

Inverter recalls:
two plug problems.

Both current inverter listings are the same species of fault — a connector that can expose live parts or overheat. Both fixes are free and quick.

RecallWhat's affectedThe riskThe remedy (free)
GoodWe MS-30 series
PRA 2023/19986 · 14 Dec 2023, updated 24 Jul 2024
Official listing →
GW5000-MS-30, GW6000-MS-30, GW8500-MS-30, GW10K-MS-30, sold 13 May – 16 Nov 2023.The AC plug can be removed without a tool, exposing live terminals — risk of serious injury or death from electric shock.GoodWe's recall team permanently secures the connector on site. Switch the inverter off at the isolator and switchboard first; 1300 508 449, support@goodwerecall.com.au.
Growatt SPH …TL BL-UP
PRA 2023/19974 · 17 Nov 2023
Official listing →
SPH3000 / 3600 / 4000 / 4600 / 5000 / 6000 TL BL-UP hybrid inverters, sold 1 Jul 2022 – 31 Oct 2023.The EPS (backup) port plug can be removed by hand, exposing potentially fatal live parts.Growatt permanently secures the EPS connector and fits a warning label. Switch the inverter off and contact 1800 476 928, australia@ginverter.com.

The DC isolator family:
old recalls, real fires.

The rooftop DC isolator is the little switch box that has caused more Australian solar fires than any battery. The recalls are a decade old — but the affected switches are still on roofs, mostly on systems installed 2012–2017.

RecallWhat's affectedThe riskThe remedy (free)
Avanco DC isolators
Advancetech P/L
Official listing →
Avanco models incl. AV/DC4P25A, AV/DC2P25A and variants, sold roughly 2012 – Feb 2014.Internal high-resistance connection can overheat and cause fire — linked to at least 57 property fires across Australia (Qld Electrical Safety Office).Free replacement of the entire isolator (switch and enclosure) — replacing just the switch mechanism is not sufficient. Shut the PV system down per the shutdown procedure and contact your installer/supplier.
Salzer DCLB232 (IPV40E / IPV40ES)
PRA 2017/16436 · 22 Nov 2017 · AGL-installed
Official listing →
Salzer DC LB232 isolators (a.k.a. IPV40E / IPV40ES) installed with AGL solar systems 25 Aug 2016 – 1 Nov 2017.Units can generate excessive heat, melting or charring components — potential fire risk.AGL replaces affected isolators free and compensates for downtime; 1300 019 667.
NHP KDA-432 / KDM-432
PRA 2014/14428 · 13 Nov 2014
Official listing →
NHP DC solar isolator switches KDA-432 and KDM-432, sold 11 Jul 2013 – 10 Oct 2014.Internal contact mechanism may overheat and arc — fire and electric-shock risk.Replacement required; shut the PV system down safely and contact your electrical contractor or NHP on 1300 647 647.

Heat pump hot water:
three to check.

Three heat pump hot water recalls are current on the ACCC database as at 29 July 2026 — one fire risk, two electric-shock risks. All three remedies are free.

RecallWhat's affectedThe riskThe remedy (free)
Ariston ARIHPWH-200 / -280
PRA 2025/20678 · 31 Oct 2025 · Chromagen
Official listing →
Ariston-branded heat pump water heaters ARIHPWH-200 and ARIHPWH-280, sold 12 Jun 2024 – 22 Sep 2025.Manufacturing fault can cause the unit to malfunction and catch fire; incidents have been reported.Disconnect the unit from power, keep combustibles clear, and book Chromagen's free on-site inspection and repair: (03) 8587 1578, service@chromagen.com.au.
Ecogenica EG-215F
PRA 2024/20300 · 15 Oct 2024, updated 2 Jun 2025
Official listing →
EG-215F units sold 5 May 2022 – 13 Sep 2023 (NSW, SA, VIC) where the control panel was installed inside the unit.Risk of serious injury or death from electric shock if the unit is opened and live parts contacted.Don't open the unit. Register with Eco Alliance for a free technician repair: 1300 082 596, installationsupport@ecoalliance.com.au.
Thermann X Split THP45
PRA 2024/20323 · 17 Oct 2024, updated 20 Dec 2024 · Reece
Official listing →
Thermann X Split outdoor units THP45 (supplied as THP45x160 / x250 / x315 / x400), sold 28 Oct 2021 – 11 Sep 2024.Removing the plastic cover can expose live electrical parts — risk of serious injury or death from shock.Don't remove the cover. Contact Reece for a free authorised repair: 1800 808 055, customer.care@reece.com.au.

EV chargers:
mostly clear — one legacy listing.

Good news is data too: searching productsafety.gov.au as at 29 July 2026, we found no current recalls for home EV chargers beyond one legacy listing from 2021.

RecallWhat's affectedThe riskThe remedy (free)
MINI HV Wallbox Gen II
PRA 2021/19243 · 8 Dec 2021 · BMW Australia
Official listing →
MINI HV Wallbox Gen II with charging socket, part no. 61 90 2 472 423, sold with electric MINIs 13 May 2020 – 22 Oct 2021.Doesn't comply with the Australian electrical safety standard — risk of electric shock or fire.BMW supplies a compliant replacement and pays a licensed electrician to swap it: 133 269, info@bmw.com.au.

How to check your own
system — properly.

You don't need an installer's login or an electrician's licence to do the paperwork half of this. Four steps, in order.

Step 1

Find your model & serial

Every battery, inverter and heat pump has a compliance label — on a battery usually the side or front casing, on an inverter under or beside the display. The model and serial are also in your installation paperwork, your quote, and usually your monitoring app (Tesla app, SolarEdge/GoodWe/Sigenergy portals). Photograph the label once and keep it with your documents.

Step 2

Search the ACCC database

Search your model at productsafety.gov.au — the official Australian recalls register. Each listing gives the affected models or serial ranges, the risk, and the remedy. For LG-cell batteries, use LG's dedicated serial checker at lgessbattery.com; for a Powerwall 2, the Tesla app tells you directly.

Step 3

Check the approved lists

The Clean Energy Regulator's battery pages and the Clean Energy Council's approved-products and recalls pages show whether a product is (still) approved for Australian rebate programs — a useful second signal, since delisted products sometimes precede formal recalls.

Step 4 — make it automatic: subscribe to the ACCC's free recall email alerts and pick the product categories you own. Future recalls then come to you — which is exactly the protection orphaned-system owners never get. And the hard rule: reading labels is your job; anything involving covers, plugs or wiring is an electrician's.

What we'd actually do
with this list.

The call we'd give a friend: check once properly, subscribe to alerts, and worry about maintenance — not headlines.

Not sure what's on your roof or in your garage? Get a free, no-obligation system health check — we'll identify your hardware, check it against the current recall lists, and tell you honestly if anything needs doing. Even if the answer is "nothing — you're fine." See our public honesty record.

Recalls & safety warnings
— your questions, answered.

Three steps, about ten minutes. First, find the make and model: it is printed on the compliance label on the unit itself — on a battery usually on the side or front casing, on an inverter under or beside the display — and it also appears in your installation paperwork, your quote and usually your monitoring app. Second, search that model at productsafety.gov.au, the ACCC's official Australian recalls database, which lists every current recall with the affected models or serial ranges, the risk and the remedy. Third, if your model appears, follow the listing's instructions — usually switching the unit off and contacting the supplier for the free remedy — rather than opening or working on anything yourself. Batteries and inverters carry voltages that can kill: reading a label is your job, everything past that is an electrician's. Finally, subscribe to the ACCC's free email alerts so future recalls come to you instead of you having to remember to look.

As at 29 July 2026, three battery recalls matter most. The long-running LG Energy Solution recall (PRA 2022/19550) covers LG RESU batteries and LG cells sold inside other brands' systems — SolaX Power Station and X-Cabinet, Opal Storage, Redback SH5000, Red Earth Sunrise and Drop Bear, Eguana Evolve and VARTA Pulse Neo; affected cells can overheat and catch fire, and the remedy is a free replacement or a full refund. The Tesla Powerwall 2 recall (PRA 2025/20611, published September 2025 and updated April 2026) covers a subset of units sold between 1 November 2020 and 23 August 2025 containing third-party cells that may fail and overheat; Tesla remotely discharges affected units and replaces them free. The Sigenergy SigenStor EC 8, 10 and 12 kW single-phase recall (PRA 2025/20703, November 2025) covers AC plugs that may overheat; the remedy is a free replacement unit with an updated plug. In every case, confirm your own serial against the official listing at productsafety.gov.au — a model name match alone doesn't mean your unit is affected.

Yes, and this is the single biggest trap in the Australian recall list. LG Energy Solution's affected cells were sold inside other companies' cabinets, so the recall covers systems badged SolaX Power Station, SolaX X-Cabinet, Opal Storage, Redback SH5000, Red Earth Sunrise, Red Earth Drop Bear, Eguana Evolve and VARTA Pulse Neo, as well as LG's own RESU 3.3, 6.5, 10 and 13, RESU7H Type-R and RESU10H models. The affected cells were manufactured between 21 January 2016 and 28 March 2017, and between 14 September 2018 and 30 June 2019. If you have any of these systems, check your serial number using LG's online checker at lgessbattery.com or call LG on 1300 677 273 (for SolaX or Opal systems, SolaX on 1300 476 529). The remedy is a free replacement or removal with a full refund, plus compensation for higher electricity costs while the battery is switched off. Because the risk is overheating and fire, the official advice for affected units is to switch the battery off and keep it off until it is remedied.

First, don't panic — the recall (PRA 2025/20611) covers a subset of Powerwall 2 units sold in Australia between 1 November 2020 and 23 August 2025 that contain particular third-party battery cells which may fail and overheat; some units have experienced smoking or flames causing minor property damage. Tesla's approach has been to remotely limit and discharge affected units as a precaution, which is why keeping your system online matters: check that your Powerwall is connected to the internet, then check the Tesla app, which tells owners whether their unit is affected. If it is, Tesla or its service provider contacts you to schedule a free replacement, and Tesla says it will consider compensation for lost energy savings case by case. If you're unsure, call Tesla on 1800 958 369 or check the official listing at productsafety.gov.au. Powerwall 3 is not part of this recall.

Heat pumps, yes — three worth checking as at 29 July 2026. Ariston ARIHPWH-200 and ARIHPWH-280 heat pump water heaters sold 12 June 2024 to 22 September 2025 (PRA 2025/20678) have a manufacturing fault that can cause fire; the supplier Chromagen provides a free inspection and repair, and the official advice is to disconnect the unit from power first. Ecogenica EG-215F units sold May 2022 to September 2023 (PRA 2024/20300) carry an electric-shock risk where the control panel was installed inside the unit; the fix is a free repair. Thermann X Split THP45 outdoor units sold October 2021 to September 2024 (PRA 2024/20323) can expose live parts if the plastic cover is removed; don't remove the cover and contact Reece for the free repair. For home EV chargers, the only listing we found on productsafety.gov.au is the MINI HV Wallbox Gen II (PRA 2021/19243, sold 2020–2021), which BMW replaces free — beyond that, we found no current recalls for home EV chargers as at 29 July 2026, which is itself useful data. Always confirm against the live ACCC database, as new recalls are published year-round.

Usually the opposite of what people assume. A recall means the fault was found, published, and is being fixed at the manufacturer's cost — that's the safety system working exactly as designed, and it's why Australia's ACCC database, state electrical regulators and the Clean Energy Regulator's approved-product lists exist. Tesla, LG and Sigenergy are all major manufacturers that have run recalls and remedied them; full disclosure, Mission Green sells and installs some brands that appear on this page, including Sigenergy and Tesla, and we list their recalls anyway because you deserve the same information we have. The genuinely dangerous scenario isn't a recalled product with a remedy under way — it's the orphaned system nobody is maintaining: the installer has gone bust, no one is monitoring it, and a recall notice never reaches the owner. If that's your situation, checking this list yourself and getting the system inspected matters far more than which logo is on the box.

Where every entry comes from.

Every recall on this page was verified against its official listing as at 29 July 2026. Recalls are updated year-round — always confirm at the official listing before acting.

Keep reading

Related honest guides.

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My installer went bust — now what?

Who honours the warranty, who does the recall work, and who to call when no one answers.

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Not sure if your system is on this list?

Book a free system health check and we'll identify your hardware, run it against the current recall lists, and tell you honestly if anything needs doing — even if the answer is "nothing at all."

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